Privacy Policy

Last updated: 19th March 2026

 

This Privacy Policy explains how Carvescapemaps ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.carvescapemaps.com (the "Site") or otherwise interact with our services (the "Services").

 

By using our Site, you agree to the terms of this Privacy Policy.

 

 

1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.

 

2. Information We Collect

​

a) Information You Provide Directly

 

We may collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Account login details (username, password)

• Order details and purchase history

• Customer support messages

• Reviews, referrals, or loyalty program data

 

Providing this information may be necessary to use certain features of the Site.

b) Automatically Collected Information

​

When you use our Site, we automatically collect:

• IP address

• Device and browser information

• Pages visited and time spent

• Interaction data (clicks, navigation, etc.)

This is collected using cookies and similar technologies.

 

c) Information from Third Parties

​

We may receive information from:

• Wix, which powers our online store

• Payment processors (for secure payment handling)

• Analytics and marketing partners

These third parties process your data in accordance with their own privacy policies.

​

3. How We Use Your Information

​

We use your personal data to:

​

Provide Our Services

​

• Process and fulfill orders

• Manage your account

• Handle shipping, returns, and payments

​

Communicate With You

​

• Send order confirmations and updates

• Respond to enquiries and support requests

​

Improve Our Services

​

• Analyse website usage

• Enhance functionality and user experience

​

Marketing (if applicable)

​

• Send promotional emails (you can opt out anytime)

• Show relevant advertisements

​

4. Legal Basis for Processing (GDPR)

​

If you are in the UK or EEA, we rely on:

• Contract – to process and deliver your orders

• Legal obligation – for tax and legal compliance

• Legitimate interests – to improve services and prevent fraud

• Consent – for marketing and certain cookies

​

5. Cookies

​

We use cookies to:

• Keep the website functioning properly

• Remember your preferences

• Analyse traffic and usage

You can manage or disable cookies through your browser settings.
For more details, see: https://allaboutcookies.org/

​

6. Sharing Your Information

​

We may share your data with:

• Service providers (e.g. hosting, payments, shipping, analytics)

• Shopify and related tools

• Marketing partners (where applicable and lawful)

• Authorities when required by law

We do not sell your personal data.

 

7. International Data Transfers

​

Your data may be processed outside the UK/EEA. When this happens, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Transfers to countries with adequate protection levels

 

8. Data Retention

​

We only keep your personal data for as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

​

9. Your Rights

​

Under data protection laws, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us using the details below.

​

10. Children’s Privacy

​

Our Site is not intended for children under 16, and we do not knowingly collect their personal data.

​

11. Security

​

We take reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

 

12. Third-Party Links

​

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

 

13. Complaints

If you have concerns about how we use your data, please contact us first.

You also have the right to lodge a complaint with your local data protection authority, such as the UK Information Commissioner’s Office (ICO) or your EU supervisory authority.

​

14. Contact Us

If you have questions or wish to exercise your rights, contact us:

Email: carvescapemaps@outlook.com
Address: Stable Cottage, Mark Lane, Kirk Deighton, North Yorkshire LS22 4EF

Data Controller:
Carvescapemaps is the data controller responsible for your personal data.